Single Family Home

At CR Windows, we are proud of the quality and workmanship of our windows and doors and are pleased to offer the following Full Lifetime Warranty on our products for materials and labor from the date of purchase at no additional cost.

CR Windows products, when installed in your new construction home or remodeling home/replacement application, are warranted to be free of defects in material that may unreasonably affect their performance in normal use. This warranty is valid for the original purchaser for as long as they own and occupy their single family home. In the event the original purchaser sells their home, CR Windows will offer this warranty for the new homeowner for up to ten (10) years from the original purchase date of the product; provided the subsequent purchaser continues to own and occupy the home.

*DISCLAIMER: The warranty does not cover windows and doors that are sold for the following use: commercial buildings, apartments, multi-family housing, or any type of new construction installation in the tract housing. Product use in these types of installations will be warranted for five (5) years from the original purchase date of the product.

Vinyl: Lifetime Warranty

CR Windows warrants that the vinyl sash and frame members will be free of defects such as cracking, peeling, flaking, or blistering.

Glass: Lifetime Warranty

CR Windows warrants that the insulated glass will not develop build-up of moisture between the panes of the glass. CR Windows at its discretion, will supply either the replacement glass or a full panel. DISCLAIMER: Leaded glass is warranted for five (5) years only.

Screen: 1-year Warranty

Screens are warranted against defect material for the period of one (1) year. The replacement screen will be delivered to the nearest CR Windows dealer/distributor.

Labor: Lifetime Warranty

CR Windows will, at its discretion, repair or replace any defective part or component at no charge for as long as the purchaser owns and occupies the home in which the products were installed.

Exclusions:

Every effort is made to ensure that CR Windows & Doors remain trouble-free year to year. Of course, some items are beyond CR Windows’ control and are not covered by this warranty. The following items are not covered by this warranty: Improper installation, use of maintenance, small scratches, marks, slight glass curvature, other minor imperfections in the glass or vinyl, failures as a result of product modifications or window shading devices (e.g. glass tinting security systems, improper painting or staining, insulated window coverings, etc.), water infiltration other than as a result of defects in manufacturing or normal wear and tear of materials (e.g. natural fading, etc.), corrosion of hardware and painted surface in coastal areas incidental, consequential damage: damage caused by earthquakes, floods, wind or other “acts of God”, damage caused by by misuse, house settling, or vandalism and any cost associated with the use of scaffolding or lifts.